
CINDY'S BISTRO
CASE STUDY

Type: Restaurant
Location: Kanonengasse 9, Zurich
Niche: West-African
Before: Prior to intervention, social media presence was minimal and unstructured, with an inactive Instagram account and a TikTok profile lacking brand alignment.
KEY METRICS
9 months
97%
Follower increase on Instagram
246k
Tiktok views in one month
Engagement rate increased by +20.7% (Jan → Apr)
87%
Swiss
audience
Profile visits
1,278 → 2,999
CHF98,400
estimated revenue from one viral campaign
Link Taps
52 → 238
RESULTS
(within first 4 months)
VIEWS IMPROVEMENTS

(VIEWS)
ENGAGEMENT GROWTH

CONVERSIONS AND REVENUE GROWTH
Estimated conversions and attributed revenue increase following the introduction of our structured social media and influencer strategy:
CONVERSIONS

REVENUE

The Challenge
-
No reservations (only walk-ins); very few customers post-renovation.
-
Only word-of-mouth; 0 visibility; no marketing strategy.
-
No clear menu with photos/prices; unknown brand in Zurich.
Our Strategy
Content Creation
4 videos/month (or more) via 1 on-site shoot; trend + educational + product-focused; full post-production.
Influencer Marketing
after month 3, barter deals with macro/micro Zurich foodies (IG & TikTok)
= High ROI
Profile Optimizations
menu link, name, bio, highlights, profile photo; clean-up irrelevant content (IG & TikTok).
Reservation Incentive
book via IG → free
puff-puffs (track conversions).
Branding
-
Community-first
-
Yellow/black/white
-
Ruth as brand face.
Social Media
Management
Consistent posting (≥1/week), 3–4 strategic stories/day, hashtags, strong CTAs.
Community
Management
~30 min/day (replies, DMs, reposts, local foodie interactions).
Menu
Mobile-friendly menu highlight on IG (photos + prices.
Analytics
Monthly performance report + iterative strategy.
Geo Targeting
-
Zurich-based micro influencers
-
Zurich in bio/captions/hashtags
-
Consistent location tags.
+474.6% Monthly Views
(873 → 21.9k)
+70.78%
Follower Increase
VIRAL VIDEOS:


→




January May
Foot Traffic &
Conversions
84 orders
322 orders
CHF 3,360
CHF 12,880
→
→
April:
Peak 2,460 orders
(CHF 98,400).
